Introduction
Charity PPC (we, our, us) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal data when you interact with us through our website and services. By using our services, you agree to the conditions outlined in this policy. If you have any questions, please contact us at hello@ppcforcharities.com or 01322 950297.
Definitions
- Personal Data: Information that relates to an identified or identifiable individual.
- Processing: Any operation performed on personal data, whether or not by automated means.
- Data Controller: The entity that determines the purposes and means of processing personal data.
- Data Processor: The entity that processes personal data on behalf of the Data Controller.
Data We Collect
We may collect and process the following types of personal data:
- Contact Information: Names, email addresses, phone numbers, etc.
- Professional Information: Job titles, company names, etc.
- Technical Information: IP addresses, browser types, and other technical data collected through cookies and similar technologies.
- Usage Data: Information about how you use our website and services.
- Marketing Data: Preferences in receiving marketing communications from us.
How We Collect Data
We collect personal data in several ways, including:
- Direct Interactions: When you fill out forms on our website, contact us via email or phone, or otherwise communicate with us.
- Automated Technologies: As you navigate our website, we may collect technical data using cookies, server logs, and other similar technologies.
- Third Parties: We may receive information about you from third parties, such as analytics providers or marketing partners.
How We Use Your Data
We use your personal data for various purposes, including:
- Service Delivery: To provide the marketing services you have requested.
- Customer Support: To handle enquiries, complaints, and feedback.
- Marketing: To send you promotional materials and updates about our services, where you have consented to receive such information.
- Improvement: To improve our website, services, and user experience.
- Legal Compliance: To comply with legal obligations and defend our legal rights.
Legal Basis for Processing
We will only process your personal data where we have a legal basis to do so. The legal grounds include:
- Contractual Necessity: Processing is necessary for the performance of a contract to which you are a party.
- Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided these interests are not overridden by your rights.
- Consent: You have given your consent for one or more specific purposes.
- Legal Obligations: Processing is necessary for compliance with a legal obligation.
Sharing Your Data
We may share your personal data with:
- Service Providers: Third parties who provide services on our behalf, such as IT and data storage providers.
- Business Partners: With whom we collaborate to provide our services.
- Legal Authorities: Where required to comply with legal obligations or defend our legal rights.
- Professional Advisers: Including lawyers, bankers, auditors, and insurers providing consultancy and legal services.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, and loss. These measures include:
- Encryption: Protecting data during transmission and storage.
- Access Controls: Restricting access to personal data to authorised personnel only.
- Regular Audits: Conducting periodic security audits and assessments.
Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements. Factors determining retention periods include:
- Legal Obligations: Laws or regulations requiring the retention of specific data.
- Contractual Obligations: The duration of any contractual relationship with you.
- Legitimate Interests: The time needed to resolve disputes or enforce our agreements.
Your Rights
Under UK data protection laws, you have various rights regarding your personal data, including:
- Access: The right to request access to your personal data.
- Rectification: The right to request correction of inaccurate or incomplete data.
- Erasure: The right to request deletion of your personal data, subject to certain conditions.
- Restriction: The right to request the restriction of processing your data.
- Data Portability: The right to request transfer of your data to another service provider.
- Objection: The right to object to the processing of your personal data.
To exercise any of these rights, please contact us at ~email~ or ~say_phone~.
Cookies and Similar Technologies
Our website uses cookies and similar technologies to enhance your user experience and improve our services. Cookies are small text files placed on your device that collect information about your activity on our website. Types of cookies we use include:
- Essential Cookies: Necessary for the website to function correctly.
- Analytics Cookies: Used to collect information about how visitors use our website.
- Marketing Cookies: Used to personalise advertising and measure the effectiveness of our marketing campaigns.
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We do not have control over these third-party sites and are not responsible for their privacy practices. We encourage you to review their privacy policies before providing them with your personal data.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the date of the latest revision. Your continued use of our services after the effective date of the revised policy constitutes your acceptance of the updated terms.
Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: hello@ppcforcharities.com
- Phone: 01322 950297
Complaints
If you are unsatisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection authority.
Thank you for your trust in Charity PPC. Your privacy is of utmost importance to us, and we are committed to safeguarding your personal data.